Privacy Policy
At Powbet, we value the trust you have placed in us to manage your personal data and ensure a safe gaming experience on our platform. This Privacy Policy outlines how we collect, use, store, share, and protect your information, as well as your rights regarding your personal data.
Personal Information Collected
We may collect various types of personal information from you when you register an account with us or interact with the platform in any way. This includes but is not limited to:
Account Registration Information
When creating a new account, we require specific information for identification purposes, including your full name, date of birth, and residential address. We collect this data to comply with our obligations under applicable gaming regulations.
Device and Browser Information
We may also gather technical details about the device you use to access our platform, such as:
This information helps us understand your interaction with our website and improve its user experience.
Usage Analytics and Behavioural Data
We collect various forms of analytics data to measure engagement on the platform:
These metrics are essential for creating a secure gaming environment, ensuring player protection policies comply with laws and regulations.
Cookies and Tracking Technologies
Our website uses cookies (and other similar technologies like pixels and scripts) to provide you with an optimal user experience. These include:
You can control your cookie consent through the following steps:
a. For desktop users, cookies can be managed within browser settings (usually found under “Privacy” or a similar option).b. On mobile devices, you'll typically find these controls in the phone's browser app settings.c. You may also remove stored data directly from your account preferences within Powbet.
Communication Preferences
We respect users' desire for minimal communication and provide various channels to opt out:
To customize your communication frequency, navigate to the "Account Settings" section of our platform under "Notifications."
Data Storage and Retention
Your personal data is stored securely on servers located outside of Powbet's headquarters (based within a regulatory jurisdiction for enhanced security). We adhere strictly to local laws when dealing with international transfers.
Retention periods may vary depending upon relevant regulations; however, all sensitive information will be permanently deleted after six months or less from account closure if no communication preferences are active.
Security and Account Protection
We implement state-of-the-art protection measures, such as:
To maintain your own password safety, please choose a strong combination of characters, symbols, numbers, or use Two-Factor Authentication (2FA).
Account Access and Password Protection
Your account is protected by several layers:
You may also ask us to change your user name on any occasion if it's in compliance with regulatory guidelines.
User Rights Regarding Personal Data
If you want to access, modify, or erase the personal data collected by us (except necessary records), please follow these steps:
a. Fill out our Request Form found at Support Center > Account Issues section.b. If your request is not met, we will review it and address each point within one week.
You are entitled to all of the following rights regarding your personal data collected by Powbet:
Please ensure that you can justify any deletion by sending us documentation.
Age Restrictions and Minor Protection
We recognize the importance of protecting children under age 21 from accessing gambling services:
Powbet may decline registration if any of these conditions are not met.
Compliance with Applicable Privacy Regulations
This Privacy Policy aims to align with regulations applicable at the moment of your last interaction, including but limited to:
