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Terms & Conditions

Terms and Conditions

Please read these Terms and Conditions carefully before using our platform, as they form a legally binding agreement between you (the "User" or "You") and Powbet Casino.

Acceptance of the Terms

By accessing our website, mobile application, or other services offered by us ("Platform"), You agree to be bound by these Terms and Conditions. If You do not agree with any part of these Terms, please exit this Platform immediately. Your continued use of this Platform constitutes acceptance of all applicable terms.

Eligibility Requirements

To access the Platform, You must:

  • Be at least 18 years old (or the age required to gamble under local law)
  • Be capable and authorized to form a binding agreement
  • Not be prohibited by law from participating in online gaming or wagering activities

Powbet Casino reserves the right to verify Your identity and may request documents to confirm compliance with these terms.

Geographic Restrictions

This Platform is available only to users accessing it from permitted jurisdictions. Powbet Casino may restrict access from certain countries, territories, or regions due to local laws or regulations. You are responsible for ensuring that Your use of this Platform complies with all applicable laws in your jurisdiction.

Account Registration Rules

To create an account on our Platform:

  • Fill out the registration form accurately and completely
  • Provide a valid email address and password
  • Accept these Terms and Conditions
  • Verify Your identity through approved methods (as determined by Powbet Casino)

You are responsible for maintaining the confidentiality of Your login credentials.

One-Account-per-User Policies

You may only have one account on our Platform, regardless of whether You use it or multiple devices. Attempting to maintain multiple accounts will result in termination and/or other consequences as outlined below.

Identity Verification and KYC

Powbet Casino reserves the right to require You to verify Your identity through approved methods (such as uploading identification documents) to prevent money laundering and ensure compliance with applicable laws. Failure to comply may result in account restrictions, suspension, or closure.

Account Accuracy Obligations

You are responsible for ensuring that all information provided during registration is accurate and up-to-date. Any discrepancies discovered by Powbet Casino may lead to corrective actions, including but not limited to account modifications or closures.

Account Security Responsibilities

Powbet Casino will use commercially reasonable efforts to protect Your data. However, You acknowledge that the security of online transactions involves risks inherent in internet technology. You are responsible for:

  • Maintaining the confidentiality of Your login credentials
  • Ensuring that all software used by You is up-to-date and free from malware

Login Credentials and Password Protection

You must ensure that only authorized individuals have access to Your account, as Powbet Casino will not be liable for unauthorized transactions or losses resulting from shared passwords.

Restricted Behavior and Prohibited Activities

The following activities are prohibited on the Platform:

  • Collusion
  • Multi-accounting (creating multiple accounts with the intention of manipulating the outcome)
  • Manipulation of gameplay or outcomes through third-party software
  • Promoting or facilitating other users' engagement in restricted behavior

Bonus and Promotion Rules

Bonuses, promotions, and offers made by Powbet Casino are subject to specific terms and conditions which may be adjusted or revoked at our discretion. You must review these terms carefully before participating.

Wagering and Gameplay Conditions

Powbet Casino will make reasonable efforts to prevent technical malfunctions or void gameplay resulting from such issues. In the event of a malfunction, Your stakes for the affected game(s) will be returned as outlined in section 11 below.

Bonus Abuse Prevention

Abuse of promotions, bonuses, or other special offers by attempting to circumvent their intent through multiple accounts, software use, or manipulation of gameplay outcomes is strictly prohibited. Powbet Casino may withdraw any promotional offer at its discretion if it suspects abuse.

Deposits and Withdrawals (Applicable)

Where applicable:

  • You are responsible for ensuring that all deposit methods comply with local laws
  • We reserve the right to request documentation in support of withdrawals, including proof of identity and/or address

Withdrawal processing times will be communicated on a case-by-case basis according to our standard operating procedures.

Verification before Withdrawals

As outlined above, Powbet Casino reserves the right to verify Your identity through approved methods prior to processing any withdrawal requests. You are responsible for ensuring that all necessary documentation is provided in timely fashion to avoid delays or restrictions.

Processing and Review Procedures

Powbet Casino will review transactions according to its standard operating procedures, which may include but are not limited to manual audits and/or automated systems designed to detect suspicious activity. We reserve the right to delay payments pending this evaluation, including after processing withdrawals have begun.

Responsible Gaming Expectations

We encourage You to gamble responsibly. This includes limiting Your stakes, tracking losses, and avoiding excessive play.

Self-Exclusion and Account Restrictions

Powbet Casino may restrict or close accounts if it reasonably believes that:

  • An individual is not eligible for an account
  • A User has committed prohibited behavior as outlined in these Terms and Conditions
  • There are technical issues preventing secure gameplay

You may also exclude Yourself from the Platform through approved self-exclusion procedures, which will be subject to our standard operating procedures.

Game Fairness and RNG Systems

Powbet Casino employs industry-standard random number generators (RNGs) that produce outcomes independently of external factors. While we strive for randomness and fairness in all games, no system is completely immune from technical issues or potential biases over extended periods.

Technical Interruptions or Voided Gameplay

In the event of a platform-wide shutdown or localized error impacting gameplay:

  • We will attempt to maintain up-to-date information about affected services on our website
  • We reserve the right to restore previously voided games and resolve them according to standard operating procedures upon resolution of technical issues
  • In cases where Your stakes were wagered during an interrupted period, we may choose to pay You as outlined below

Suspension or Closure of Accounts

Powbet Casino reserves the right to restrict access, suspend accounts temporarily, or close User accounts at any time. Decisions to terminate relationships with a particular user will be based on reasonable criteria established by our company.

Intellectual Property and Platform Ownership

All intellectual property rights in this Platform, including its name, branding, design, content, and functionality belong exclusively to Powbet Casino and its affiliates.

Limitation of Liability

In no event shall we or any affiliated companies be liable for losses exceeding the value of a User's account balance. You agree that using our services implies acceptance of potential risks inherent in online transactions, including but not limited to loss, corruption or damage caused by third-party software.

Modification of Terms

Powbet Casino may modify these terms at its sole discretion upon reasonable notice provided via announcements on this Platform and/or emails sent directly to registered Users. Your continued access represents agreement with changes made subsequent to your knowledge.

Contact or Support Guidance

In the event You need help, advice, or clarification regarding our services or policies:

  • Please refer first to the "FAQs" section of our website for common queries
  • Our support team can be reached through email

We will provide responses and resolve issues on a case-by-case basis in accordance with standard operating procedures.

Applicable Licensing or Regulatory Oversight

Powbet Casino operates under the regulations set forth by the Curacao gaming authority (the "License"). By accepting these Terms, You acknowledge acceptance of this jurisdiction's terms as they apply to Powbet Casino.

These Terms and Conditions are not intended to create rights or obligations other than those specified herein. Our services shall be governed exclusively according to applicable laws in force within our registered office, with all disputes being resolved via mediation and binding arbitration where possible under such jurisdictions' procedures.

Upon the acceptance of these Terms, You enter into a legally binding contract that governs Your relationship with us as it relates to this Platform's use.